We are committed to protecting your privacy and maintaining the security of any personal information you provide to us. This statement outlines how we ensure this and how we comply with legislation on data protection.
This Privacy Policy will explain any areas of our website which may affect your privacy and personal details, how they are processed, collected, managed, and stored, and how your rights under the GDPR (General Data Protection Regulations) are protected.
We may collect personal information from you in order to fulfil your service requests. This includes email addresses, personal name, postal address, and contact numbers. Any personal information used is for the operation and fulfilment of a service requested by you.
Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from our records, and to opt-out of communication.
We do not store credit card details, nor do we sell, rent or share customer details with any third party for commercial reasons.
Our website is protected using HTTPS and SSL technology. Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.
If we ask an external organisation to provide a service for us we will always ensure that they have appropriate security measures in place.
This website may use cookies record anonymous data about the way it is used to help us improve the experience of our visitors. Your web browser provides the means to disable the use of cookies and to delete any that are already present.
Cookies are pieces of information which are sent from a website to your web browser while you a viewing a website and stored on your device. We use cookies only for statistical purposes and this is standard practice across the internet and is undertaken by many websites.
Cookies could be either persistent or session cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user prior to expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.
Our website contains links to other, external sites and visitors are advised to be aware of their possible use of cookies.
We use Google Analytics to assess how our website is used and to improve your experience on it. For more on Google s privacy policy, see here.
If you would like to disable the use of cookies when you visit a website you can do this from your web browser. The links below provide instruction on how to do this. Once you click on an external link, this Privacy Policy no longer applies.
We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile pertaining to be our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.
If we provide a social media service for you then you are advised to read the Privacy Policy of that services. The social media businesses that we interact with include Facebook, Instagram, Twitter, and Pinterest.
This website may contain links to external websites. We are not responsible for the privacy practices or the content on these sites. Our users are encouraged to be aware that when they leave this website they should read the privacy policy and spam policies of each website that collects personal data. This Privacy Policy applies only to the information collected by us.
We are strongly against spam. We only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from us.
We retain personal information for the period necessary to fulfil the services requested unless a longer retention period is permitted or required by law.
If you have any questions about our Privacy Policy, do not hesitate to contact us.
We may revise our Privacy Policy from time to time. Any changes that occur will be posted on the Privacy Policy page of our website.
This latest revision comes as a result of our ongoing efforts to be transparent and to comply fully with new data protection regulations.
All changes will be effective immediately.
This Privacy Policy was last revised in August 2021.
*Turner and Wilson Whitwell Ltd is an introducer appointed representative of Golden Charter Limited trading as Golden Chart Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279). Registered in England no. 02511598. Registered office: Golden Charter Ltd, One Fleet Place, London, EC4M 7WS.
Turner & Wilson (Whitwell) Ltd
94 Welbeck Street
Whitwell
Nr Worksop
S80 4TP
t: 01909 720 543 m: 07803 944 299
e:
